The Spa at Renaissance Services
To Relax
To Relax
To Energize
To Energize
To Purify
To Purify
Facial
Facial Treatments
Body Treatments
Body Treatments
Additionals
Additionals
Experiences
Experiences
Packages
Packages
Renaissance Fitness
Full
Week Days
Executive


Your arrival
We recommend that you arrive at least 30 minutes early to enjoy our arrival ritual. By arriving early, you will have the opportunity to disconnect from the outside world and connect with the energy of our exclusive spaces, ensuring that the entire treatment is carried out with tranquility. We provide all the necessary amenities for your comfort, including a robe, slippers, and personal hygiene items.
Your comfort
If at any time during the treatment you do not feel completely comfortable and relaxed, whether due to the pressure of the massage, the way your body is covered, the volume or type of music, the temperature or lighting of the room, please inform the therapist. This is your moment, and we are here to ensure that your experience is relaxing and comfortable. People with health issues, pre-existing allergies, and pregnant women should consult a doctor before scheduling any treatment or using the facilities at The Spa at Renaissance. We ask that you inform the therapist about your condition before starting the treatment, ensuring your safety within our spa.

Saunas
Before accessing the saunas, please use the shower and a towel to sit on. Upon leaving the sauna, take a cold or warm shower to refresh yourself. If you feel any discomfort, press the emergency button located inside the saunas. Respect the recommended time limit, which is 10 to 15 minutes, to ensure your well-being.
Jacuzzi
Please use the shower before accessing the jacuzzi, ensuring that all residues of oils, sunscreens, or creams are removed. To maintain the safety and comfort of everyone, we request the use of plastic cups in the jacuzzi area.
Cancellation policy
If you need to cancel or reschedule your treatment, we ask that you do so at least five hours in advance to avoid being charged the full treatment amount.

Our Space
This is an environment for relaxation and disconnection. Please use cell phones in silent mode. A locker will be provided to store your clothes and personal belongings. The Spa at Renaissance is not responsible for lost items, so please be cautious with jewelry or valuables. The consumption of alcoholic beverages is not recommended before or after treatments and is not allowed in the common areas of the spa, as well as smoking or other illicit substances. Guests over 18 years old are welcome at our spa. When accompanied by a legal guardian, individuals aged 16 and above may also enjoy the space. You may request a female or male therapist for your treatment, according to your preference and availability. Aggressive behavior, harassment, or any form of discrimination is not accepted in our spa. Any verbal, physical, or sexual aggression may result in legal action as provided by law.
Our Commitment
The Spa at Renaissance is strongly committed to the quality of the services provided and the experience of our clients. Please let us know if at any time you do not feel completely satisfied. Make The Spa at Renaissance a refuge of peace and harmony for a break in your busy day-to-day life. An exclusive space with 250 square meters and 10 massage rooms, carefully designed for your physical and mental well-being. Allow yourself to enjoy one of our exclusive treatments, including massages, facial and body treatments, or complete relaxation rituals. Visit our boutique with natural, organic, and sustainable products to further enhance your experience.